Staff AI Training
Knowledge Bundle: Public-Sector AI Readiness Concept ID: government:staff_ai_training Concept Type: Training Guidance Status: Draft Audience: Public employees, supervisors, department leaders, IT staff Steward: OKF Expert AI Use: Human-reviewed Last Reviewed: June 2026
Purpose
Staff AI training helps employees understand how to use AI tools responsibly, securely, and effectively.
Training should focus on practical use, limitations, privacy, human review, public trust, and agency-specific rules.
Core Training Topics
- What AI tools are approved for agency use
- What information may and may not be entered into AI systems
- How to review AI-generated content
- Common AI errors, hallucinations, and limitations
- Privacy, confidentiality, and cybersecurity expectations
- Public-records and retention considerations
- Appropriate and prohibited use cases
- When staff must seek supervisor, legal, IT, privacy, or procurement guidance
- How to document AI-assisted work when required
Essential Staff Rule
AI-generated content should be treated as a draft, recommendation, or research aid unless an authorized agency process says otherwise.
Employees remain responsible for reviewing outputs before relying on them in communications, reports, decisions, recommendations, or public-facing materials.
Suggested Training Modules
| Module | Focus |
|---|---|
| AI Basics | What generative AI is, what it can do, and what it cannot reliably do |
| Safe Use | Approved tools, data handling, confidentiality, and account security |
| Human Review | Fact-checking, editing, validating sources, and correcting errors |
| Public-Sector Responsibility | Public trust, transparency, records, accessibility, and accountability |
| Practical Workflows | Drafting, summarizing, research support, internal knowledge search, and productivity use |
| Escalation | When to pause, ask questions, or request formal review |
Training Completion Record
The agency may track:
- Employee name
- Department
- Training date
- Training version completed
- Approved tools covered
- Required acknowledgments
- Refresher training date