Staff AI Training

Staff AI Training

Knowledge Bundle: Public-Sector AI Readiness Concept ID: government:staff_ai_training Concept Type: Training Guidance Status: Draft Audience: Public employees, supervisors, department leaders, IT staff Steward: OKF Expert AI Use: Human-reviewed Last Reviewed: June 2026

Purpose

Staff AI training helps employees understand how to use AI tools responsibly, securely, and effectively.

Training should focus on practical use, limitations, privacy, human review, public trust, and agency-specific rules.

Core Training Topics

What AI tools are approved for agency use
What information may and may not be entered into AI systems
How to review AI-generated content
Common AI errors, hallucinations, and limitations
Privacy, confidentiality, and cybersecurity expectations
Public-records and retention considerations
Appropriate and prohibited use cases
When staff must seek supervisor, legal, IT, privacy, or procurement guidance
How to document AI-assisted work when required

Essential Staff Rule

AI-generated content should be treated as a draft, recommendation, or research aid unless an authorized agency process says otherwise.

Employees remain responsible for reviewing outputs before relying on them in communications, reports, decisions, recommendations, or public-facing materials.

Suggested Training Modules

Module	Focus
AI Basics	What generative AI is, what it can do, and what it cannot reliably do
Safe Use	Approved tools, data handling, confidentiality, and account security
Human Review	Fact-checking, editing, validating sources, and correcting errors
Public-Sector Responsibility	Public trust, transparency, records, accessibility, and accountability
Practical Workflows	Drafting, summarizing, research support, internal knowledge search, and productivity use
Escalation	When to pause, ask questions, or request formal review

Training Completion Record

The agency may track:

Employee name
Department
Training date
Training version completed
Approved tools covered
Required acknowledgments
Refresher training date

Table of Contents