government:staff_ai_training [OKF Expert]

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====== Staff AI Training ======

**Knowledge Bundle:** Public-Sector AI Readiness  
**Concept ID:** government:staff_ai_training  
**Concept Type:** Training Guidance  
**Status:** Draft  
**Audience:** Public employees, supervisors, department leaders, IT staff  
**Steward:** OKF Expert  
**AI Use:** Human-reviewed  
**Last Reviewed:** June 2026

===== Purpose =====

Staff AI training helps employees understand how to use AI tools responsibly, securely, and effectively.

Training should focus on practical use, limitations, privacy, human review, public trust, and agency-specific rules.

===== Core Training Topics =====

  * What AI tools are approved for agency use
  * What information may and may not be entered into AI systems
  * How to review AI-generated content
  * Common AI errors, hallucinations, and limitations
  * Privacy, confidentiality, and cybersecurity expectations
  * Public-records and retention considerations
  * Appropriate and prohibited use cases
  * When staff must seek supervisor, legal, IT, privacy, or procurement guidance
  * How to document AI-assisted work when required

===== Essential Staff Rule =====

AI-generated content should be treated as a draft, recommendation, or research aid unless an authorized agency process says otherwise.

Employees remain responsible for reviewing outputs before relying on them in communications, reports, decisions, recommendations, or public-facing materials.

===== Suggested Training Modules =====

^ Module ^ Focus ^
| AI Basics | What generative AI is, what it can do, and what it cannot reliably do |
| Safe Use | Approved tools, data handling, confidentiality, and account security |
| Human Review | Fact-checking, editing, validating sources, and correcting errors |
| Public-Sector Responsibility | Public trust, transparency, records, accessibility, and accountability |
| Practical Workflows | Drafting, summarizing, research support, internal knowledge search, and productivity use |
| Escalation | When to pause, ask questions, or request formal review |

===== Training Completion Record =====

The agency may track:

  * Employee name
  * Department
  * Training date
  * Training version completed
  * Approved tools covered
  * Required acknowledgments
  * Refresher training date

===== Related Concepts =====

  * [[government:ai_governance|AI Governance]]
  * [[government:ai_risk_assessment|AI Risk Assessment]]
  * [[government:approved_ai_use_cases|Approved AI Use Cases]]
  * [[government:public_records|Public Records and AI]]
  * [[government:ai_readiness|Return to Public-Sector AI Readiness]]